Data Protection

HVBet Privacy Policy — Your Data, Our Responsibility

This page explains, in plain English, how hvbet collects your personal information, where it's stored, and how it's kept secure — everything you need to know, clearly laid out.

Last Updated: January 2026 · Version 2.5
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Privacy Policy Key Highlights

Minimal Data Collection

Hvbet only collects information that is strictly necessary. We never ask for personal details that are irrelevant to our services.

High-Level Encryption

All data is protected with SSL-256-bit encryption. No unauthorized party can access your information.

Your Data Is Never Sold

Your personal data is never sold to third parties — that is an absolute and unwavering policy at hvbet.

Payment details kept confidential

Mobile banking numbers and bank details are stored in encrypted form. No employee has access to the complete information.

Your Rights Are Protected

You have the right to view, correct, or delete your data. hvbet fully respects and upholds these rights.

Limited Retention Period

After account closure, data is deleted after the required retention period in accordance with applicable regulations.

In Brief: hvbet takes your privacy seriously. This page explains what data we collect, why we collect it, and what you can do about it. If you have any questions, please reach out to our support team.

01 What Data Is Collected

The following information may be collected when you register or use services at hvbet:

Data TypeWhat We CollectMandatory?
IdentityName, date of birth, nationality Yes
ContactMobile Number, Email Yes
Identity DocumentNID / Passport Number For KYC
FinancialMobile banking number (encrypted) In Transactions
TechnicalIP address, browser info, device Automatic
BehavioralBetting history, preferences Automatic
Communication LogsSupport chat messagesWhen necessary

Hvbet only collects what's necessary. Registration requires basic details; identity documents are only requested during KYC verification.

02 How Your Data Is Used

Data collected is used solely for the following purposes:

  • Account Management: Managing logins, profile updates, and account security
  • Financial Transaction Processing: Processing deposits and withdrawals accurately
  • KYC Verification: Verifying age and identity to maintain platform safety
  • Customer Support: Troubleshooting and providing support
  • Fraud Prevention: Detecting unusual activity and maintaining a secure environment
  • Product Improvement: Analyzing user experience to improve the platform
  • Promotional Communications: Sending offers and bonus notifications with your consent

You can opt out of promotional emails or SMS at any time — through your profile settings or by contacting support.

03 Where and How Long Your Data Is Stored

Hvbet servers are hosted in data centers that meet international security standards. All data is stored in encrypted form.

Standard Data Retention Periods:

  • Active account data: retained for as long as the account remains active
  • Transaction records: 5 years after account closure (for legal compliance)
  • KYC documents: 3 years after account closure
  • Support chat logs: 1 year
  • Technical logs (IP, etc.): 90 days

Data is automatically deleted after a set period, unless retention is required by law. To request early deletion, contact our support team.

04 Who Your Data Is Shared With

Hvbet does not sell your data or share it with marketing companies. However, there are limited circumstances where data may be shared:

RecipientsReasonData Type
Payment Processors To Process Transactions Payment Information
KYC Providers For Identity Verification Identity Document
Legal Authorities Legal Obligations Relevant Information
Security Analysts For Fraud Detection Technical Logs
Advertisers / Third Parties Never

All third parties that hvbet shares data with are bound by separate non-disclosure agreements (NDAs). They are equally obligated to keep your information safe.

05 Cookies & Tracking Policy

The hvbet website uses cookies — small data files stored in your browser that help enhance your experience.

Cookie TypePurposeDurationControls
Essential Login Sessions & Security Session Cannot Be Disabled
Analytics Usage Statistics 1 Year Can be disabled
Preferences Language & Theme Settings 6 Months Can be disabled

Cookies can be disabled from your browser settings. However, disabling essential cookies may prevent login and certain features from functioning properly.

06 Your Data Rights

At hvbet, you have full control over your own data. You can exercise the following rights at any time:

1
Right to Access

Request a copy of the information hvbet holds about you. We'll provide it within 30 days.

2
Right to Rectification

To correct outdated or inaccurate information, submit a request via your profile or through our support team.

3
Right to Erasure

You may request deletion of your data after account closure (except where required by law).

4
Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes.

5
Right to Data Portability

To save your data in a machine-readable format, submit an export request.

6
Right to Object

You may object to promotional communications or specific data processing activities.

To exercise any of these rights, please email: privacy@hvbet.bet — A response will be provided within 30 days.

07 Security Measures — How Your Data Is Protected

Hvbet uses industry-leading technology to protect your data — covering both technical and organizational security measures.

  • SSL-256-bit TLS Encryption: All Data Transmissions Are Secured
  • Tiered Access Controls: Employees can only access data relevant to their role
  • Regular Security Audits: A dedicated third-party team conducts regular vulnerability assessments
  • Two-Factor Authentication (2FA): OTP required for all transactions
  • Real-time threat monitoring: Suspicious activity is detected in real time
  • Secure Backups: Regular encrypted backups are maintained

In the event of a security breach, hvbet is obligated to notify the relevant authorities and affected users within 72 hours.

08 Protection of Minors' Data

Hvbet strictly does not provide services to anyone under the age of 18. Age is verified during registration and confirmed through the KYC process.

If a minor is suspected of having registered an account by mistake, hvbet will immediately close the account and delete any data collected.

If you become aware of any minor holding an hvbet account, please report it to support@hvbet.bet. We will take immediate action.

09 Privacy Enquiries

If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your data rights, please get in touch:

If our Privacy Policy is updated, notice will be given via your registered email and on the platform. Continued use of the site following any changes constitutes acceptance of the revised policy.

Transaction-Related FAQs

hvbet charges no fees on withdrawals — the full amount is delivered to your mobile banking or bank account. For daily limits, mobile banking (bKash, Nagad, Rocket) generally allows up to ৳30,000 per day. Bank transfers have a limit of ৳1,00,000. VIP accounts or special requests may qualify for higher limits — contact us via live chat. Minimum withdrawal is ৳300 (mobile banking) and ৳1,000 (bank).

Deposits via bKash or Nagad are usually instant — in most cases, your balance is updated within 2–5 minutes. During peak hours or before major matches, it may take a little longer, but should not exceed 30 minutes. If your balance hasn't been credited after 30 minutes, first check your mobile banking app to confirm the transaction was successful. If it was, contact hvbet Live Chat with the transaction ID or a screenshot — the support team typically resolves it manually within 15 minutes. If the transaction failed, any amount deducted from your mobile banking will be refunded automatically, usually within 24 hours.

Your Data Is Safe — Get Started Now

Your privacy is always protected at HVBet. Register with confidence and enjoy the best betting experience in Bangladesh.

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